Zucoins Wallet is built with several security features designed to protect your Zucoins Wallet includes security features designed to help protect your funds while giving you full control of your wallet.
Because Zucoins uses a self-custody model, security is a shared responsibility. Zucoins provides protections through the wallet and network, but you are responsible for securing your device, backup file, and wallet access.
Troubleshooting
Problem: I'm not sure if my wallet is genuinely secure after installing it.
Cause: Zucoins' wallet interface includes a warning that appears if the installed app is detected as outdated: "This app needs to be replaced with a new app. It's from a very old source."
Solution: If you see this message, install the current version of Zucoins Wallet from wallet.zucoins.com rather than continuing to use an old installation.
Important Notes
Two-way transactions: Zucoins transfers require both the sender and receiver to confirm before a transaction is completed. This helps prevent unauthorised transfers and adds an additional layer of protection during transactions.
Self-custody ownership: Your Zucoins Wallet is managed by you. Since Zucoins does not hold your wallet or recovery information, you are responsible for keeping your backup file secure and accessible.
Protect your backup file: Your wallet backup is essential for recovering access to your wallet. Store it securely and never share it with anyone, as it contains sensitive wallet information.
Protect your wallet details: Never share your private keys, backup file, or recovery information. Only share your wallet address when you need to receive Zucoins.
Verify transfers before confirming: Only accept transfers you recognise and confirm transactions that you have intentionally started or agreed to complete.